Employmennt Oppurtunity

E911 Director/Director of Emergency Management for Monroe County


Due to some restructuring of the county’s E911 Communications Center and Office of Emergency Management, the Monroe County Commission is presently accepting applications and resumes for the position of E911 Director/Director of Emergency Management. The E911 Director position and the Emergency Management Director has been combined into this one dual position.

This is a full time, salaried position with county benefits. These benefits include group health insurance, life insurance, optional dental and vision insurance as well as disability insurance, participation in the WV Public Employee’s Retirement System. Other benefits also include paid holidays, vacation and sick leave. This will not be a 9:00 am to 5:00 pm job. Days and hours will vary.

A complete job description is detailed below and employment applications can be found here (Employment Application). A resume must accompany all applications.

The deadline to submit an application and resume is April 29, 2019 by 4:00 pm and they should be submitted to the County Clerk’s Office at the Courthouse in Union. They also can be mailed to Monroe County Commission, ATT: E911 Director, PO Box 350, Union, WV 24983. If mailed, application and resume must be received by deadline to be considered. Questions should be directed to Commissioner Kevin Galford At (304) 646-3639.

The County Commission reserves the right to reject any and all applications and to re-advertise this position if deemed to be in the best interest of the county.

The Monroe County Commission is an Equal Opportunity Employer without regard to race, color, religion, national origin and disability which can be reasonably accommodated, gender, age, veteran status or political affiliation. This policy of nondiscrimination prevails throughout every aspect of the employment relationship including recruitment, selection, placement, training, promotions, transfers, pay, benefits, discipline and other terms and conditions of employment.






  1. Summary
  1. * This position is responsible for the staffing, supervision, direction, training and administration of the E911 Communications Center and Office of Emergency Management in Monroe County.

  2. * This position will work closely with Law Enforcement, Fire and Rescue Departments and Emergency Management personnel to ensure the highest quality of emergency services are provided to Monroe County.

  3. * This position requires a high level of responsibility, flexibility, attention to detail, the ability to work under pressure and the ability to maintain privacy and confidentiality in a 24hr/7 day operation.

  4. * This position requires a minimum of five (5) years supervisory experience in related fields.

  5. * This position also requires a valid driver's license and must be able to complete a background check.


  1. Knowledge, Skills, Abilities and Other Characteristics
  • * Communicates clearly and maintains an effective working relationship with all levels of the State, the County, the community and the public and asks questions or seek the appropriate sources when needed. Have the ability to work and partner with existing County, State (Virginia) agencies.

  1. * Can locate resources for local, state and federal grant applications, complete grant applications and administer approved grant funding. Knowledge of grant opportunities and the ability to write grants and comply with grant requirements.
  2. Provide the County agencies with updates and requests as needed.
  3. Has the willingness and flexibility to continually learn new regulations, procedures, equipment and systems and has the ability to train others.

  4. * Has excellent problem solving skills in stressful emergency situations and can react quickly and accurately to the situation.

  5. * Can work in a supervisory capacity to building a knowledgeable team with a strong work ethic to meet department requirements and deadlines.

  6. * Ability to look for and identify opportunities to train, simulating situations and have some practice runs and exercises. 

    * Has the technical knowledge of emergency procedures and documentation required by state and federal regulatory agencies.
  7. Ability to enhance, support and seize opportunities to improve radio service within the County and inter-operational with other bordering counties.


  1. Duties and Responsibilities
  1. * Manages the installation, the operation and the repairs and maintenance of all new and existing equipment, building and grounds to completion.

  2. * Evaluates and maintains systems efficiency and ensures that all systems and all departments work cohesively together.
    * Ability to constantly monitor, address, review and amend all procedures and practices to be fully efficient and compliant as needed.

  4. * Prepares and provides documentation of equipment inventory and maintenance records.

  5. * Responsible for staffing, training, scheduling, supervising and evaluating the dispatch personnel for a 24 hr/7 day operation. Ability to train and keep all dispatchers properly certified and qualified on dispatching procedures and etiquette.

  6. * Assists to develop plans and programs necessary to deal with all emergency situations with Monroe County and coordinates those plans with other counties and/or agencies.
  7. Ensures that all policies and procedures are enforced. Should have an employee email system to let all dispatchers know of any changes and why.

    * Identifies and investigates all public complaints and ensures quick and complete resolution.

  8. * Responsible for maintaining an accurate database of Monroe County roads and street addresses and the law enforcement, fire/emergency and medical teams that have jurisdictions in each of those locations.

  9. * Fulfills public requests for information.

  10. * Responsible for maintaining the safety, security and confidentiality of the reports, the records, the building and the ground surrounding the E911 Communication Center.

  11. * Determines and presents budgetary requirements and operates within the approved budget. Prepares reports, attends and actively participates in all E911 Board meetings and committee meetings. Must attend all Commission meetings with solid and meaningful updates on changes within the County.
    * Researches, prepares and communicates strategic long term plans for Monroe County's E911 Communications Center.

  13. * At a minimum, organize tabletop exercise with law enforcement and all schools and health departments pertaining to a "shooter" or school incident so all are aware of their roles and responsibilities.

  14. * Communicates, consults and advises County personnel and local agencies on data, projects, issues, and/or operations.. Attend quarterly meetings with fire departments to see if all is well or if changes are needed (review current calls and see what needs to be done for implementation).

  15. * Performs any and all other duties as assigned by the County Commission.




  • Bill Miller, Presdient
  • Kevin Galford, Commissioner
  • Kevin Mann, Commissioner

Employment Application